Podium is an American technology company that is privately owned and is located in Lehi. It offers cloud-based software that can be used by businesses. It can be used to send messages, collect customer feedback and manage sales and payment transactions. Learn more about Podium and its products. Podium is the right place to start your business, or improve an existing one.
Marketing platform for text messages
Podium's messaging platform for marketing via text messages is a quick and easy way to reach customers. The platform's intuitive interface is enhanced by advanced features that allow you to get more from your messaging campaigns. You'll receive a guide once you sign up to help get you started with the platform. This guide will provide information on how you can build an effective campaign.
Podium offers SMS text messaging marketing platforms for small and medium-sized businesses. Podium's integrated platform for customer-interaction management makes it easy to connect with customers and leads as well as team members. You can also gather customer reviews and request payments via SMS message. This is especially important if your company has limited staff to handle customer communications.
Payments feature
It is easy to receive payment from business owners using the Payments function on podium. First, you will need to link your bank account. This requires that both routing and account numbers are entered. Once you have done this, click the new tab icon to open a new browser window. Here you can select where you would like to receive payments. Once you've chosen a location, you'll see a message at top of screen asking for payment. Once the message appears, you can confirm the payment request or change it to another location.
Podium offers a free payment feature. It is simple and straightforward. The company is dedicated to helping small businesses, especially local businesses, get paid faster and easier. The website is easy to use and provides simple instructions for logging in. You can also find tips on how to create successful campaigns for writing messages. After a campaign is successful, you are encouraged to provide feedback.
Customer feedback feature
Podium has a Customer feedback feature that allows you to create and send automated responses to customer questions. This feature allows for you to keep track of customer interactions. It can also be used to identify weak links in your processes. You can even create templates and custom messages to collect customer feedback. The feedback feature provides NPS scores and analytics.
Customer feedback can be a powerful tool for improving your company's performance. You can learn what is working and what doesn't by getting a quick response from your customers. Using Podium makes this process quick and easy. It uses SMS messaging for customer feedback. This means you will get a response within minutes.
Integrations with review sites
Podium, a text message marketing platform for established businesses, combines text messaging marketing with online review management. This platform allows businesses collect reviews from customers and encourage them to leave reviews. It is ideal for a business that has an established reputation, but still struggles to increase its visibility through online reviews. Its integrations with review sites are powerful and offer a multitude of features.
Podium is compatible with most ERP, CRM, POS, or CRM systems. It can also send customers review invitations by using an easy method. Customers can instantly reply to invitations once they have been sent. They can also leave reviews on the next best review site with just a few clicks.
Prices
A podium could be an ideal tool to enhance your business operations. A podium can improve customer service and increase website traffic. It can also allow your team to collaborate and achieve more. A mid-level package can be as low as $6,000 annually
While Podium is simple to use, it also offers many advanced features. When you log in for the first time, the program displays a guide with easy-to-follow instructions. The program provides suggestions for writing effective messages and asks you to give feedback after your first campaign.