Podium is a privately owned technology company based out of Lehi, Utah. It offers cloud-based business software. The software can be used by customers for customer feedback, messaging, sales, and payment processing. Read on to find out more about the company, its products and how they work. Podium has the products and services you need to help you start or grow your business.
Marketing platform for text messages
Podium's SMS marketing platform allows you to communicate with customers in a simple and efficient way. Its easy-to-use interface is complemented by advanced features that will help you get more out of your messaging campaigns. You'll receive a guide once you sign up to help get you started with the platform. Information on how to create an effective campaign such as customer surveys, will be available.
Podium offers text message marketing platform: Podium provides SMS messaging solutions for small- and medium-sized companies. Podium's integrated customer-interaction management platform makes it easy to communicate with your leads, customers, and team members. You can also collect customer reviews and make payments by text message using this platform. This platform is especially useful for businesses with a limited staff who need to communicate with customers.
Payments feature
Business owners can receive payment through the Payments section of podium in just a few easy steps. You will first need to link a bank accounts. To do this, enter your routing number and account details. Once you have done this, click the new tab icon to open a new browser window. From here, you can choose where you want to receive payments. After you have selected a location, a message will appear at the top of your screen asking for payment. You can either confirm your payment request or move it to another place once the message appears.
Podium offers a free payment feature. It is simple and straightforward. The company is focused on helping small businesses and local businesses get paid faster. Its website has an easy-to-use interface and displays simple instructions when you first log in. You can also find tips on how to create successful campaigns for writing messages. You can also leave feedback on a successful campaign.
Customer feedback feature
Podium's Customer feedback function allows you schedule and send automated replies based on customer feedback. This feature allows you to track customer interactions and keeps them. It can also help identify weak points in your processes. You can even create custom messages and templates to collect customer feedback. You can also access analytics and NPS scores through the feedback feature.
Customer feedback is an important tool to improve your business. Getting a fast response from customers can help you find out what is working and what isn't. Using Podium makes this process quick and easy. You'll receive a response in minutes using the SMS messaging feature of Podium.
Integrations with review sites
Podium, which combines text message and online review management, is a text-messaging marketing solution for established business. This platform allows businesses to collect customer reviews and encourage customers to leave positive reviews. It's ideal for businesses that have a strong reputation but struggle to gain online visibility. It integrates well to review sites and provides a wide range of features.
Podium integrates seamlessly with major CRM, POS, ERP and other systems. It can also send customers review invitations by using an easy method. Customers will be able to reply immediately after receiving an invitation. They can also leave reviews on the next best review site with just a few clicks.
Cost
A podium can be a powerful tool in your business's improvement efforts. By providing a better customer experience, a podium can increase website traffic and conversions. It can also allow your team to collaborate and achieve more. It can cost as little as $6,000 per year for a mid-level package.
While Podium is simple to use, it also offers many advanced features. After you log in, the program will display a guide with clear instructions. It offers tips on how to write effective messages and asks for feedback after you have completed your first campaign.