Trustpilot for Business has reviews about businesses all around the globe. Every month, almost 1,000,000 reviews are posted. The service is free to consumers and offers a paid option for businesses. It offers a user-friendly interface to help businesses improve customer service. It also contains a consumer verification tool as well as guidelines for writing reviews.
Review platform
Trustpilot is a platform for reviewing customers and helping businesses to manage them. The tool is completely free, but businesses can purchase features to improve their business. You can send reviews invitations and manage feedback. There are multiple widgets that allow employees to share customer reviews. It can also be integrated with analytics, a/b-testing, and Google+ badges which can help businesses improve their services and sales.
Registering for an account takes only five minutes. After successful registration, the system assigns an email domain to the company. The account holder will then be able to view their business dashboard. Here, the most recent reviews are displayed. To allow them to quickly respond, the system will email them whenever new reviews are posted.
Integrates Zendesk
It is possible that you are wondering which integrations work best with Zendesk. There are thousands of options. Many of these apps will boost customer support. ClickUp, an app that facilitates team collaboration, is one example. It allows you track and solve tickets easily.
The AnswerForce-Zendesk integration is another good option. This allows you record customer chats one-to-one and to create tickets from within Zendesk. This integration allows customers to communicate with you quickly and efficiently, which will help you expand your business. This integration will allow you to get instant notifications of customer queries and help you respond quickly.
Has consumer verification tool
The global review site Trustpilot for business has introduced a new tool to help verify the identities of customers. The tool is opt-in and requires a government-issued photo ID and a selfie. Businesses have the option to remain anonymous. Verified consumers will receive a badge.
Trustpilot offers additional features to help companies verify reviews. You can check whether the reviews have been paid for or if they were written by real people. Paid reviews could be posted by one company or from a few businesses within the same industry. These reviews may also be poorly written or fake, or may even have been created by automated bots. Trustpilot also allows reviews to be reported if they are not in compliance with its rules.
Guidelines for writing reviews
Here are some tips to help you create Trustpilot reviews. First, you should try to be as complete as possible when writing about your experience. Explain the different aspects that contributed to your overall experience, and describe what you liked about the product. Use positive words and avoid harsh language that could offend others.
You should post at least two photos if possible. Photos can help potential customers get a first impression of your establishment. This may influence their decision.
Benefits for Businesses
Trustpilot can be a great way for customers to give feedback. This can help you to gain a better understanding of your audience and pinpoint areas that need improvement. It also provides notifications to key people within a business so they can be notified of any reviews. It can also help to establish brand pillars. Trustpilot is a marketing tool that can help businesses generate up to 44% higher revenue.
Trustpilot is available for free to businesses. Potential customers can search for companies on the site and, if they are satisfied with their results, they can get in touch. A Trustpilot presence can provide valuable SEO benefits. Google and other search engines value inbound links from other sites, and a mention on a third-party site can increase a business's ranking.