Grove Collaborative sells personal care products, as well as household and beauty products online. They're known for their focus on sustainable, clean, and responsibly sourced products that are safe to use around children and pets. They partner with companies that believe in social and environmental responsibility.
They've been in business since 2012 and are a Certified B Corporation. This certification signifies that the company meets strict standards for verified social, environmental, public transparency and legal accountability to balance profit and purpose.
The headquarters of the company are located in San Francisco, California. They also have warehouses on both the east and western coasts. They sell everything from diapers to cleaning supplies to pet supplements, and have a huge selection of natural, non-toxic products that you can customize based on your needs.
It is an easy way to store all of your household goods in one location. Because your products arrive at your door, you don’t have to worry if shipping fees will apply.
Grove will give you your first order free of charge. This gives you access to free shipping on your orders, and every 60-90 days they will send you a box of free products that are worth anywhere from $5-15 each.
Grove has an excellent program. This program is well worth considering if Grove products are your regular users. Although it is not required to join, it's worth the price to save shipping costs and get free products every month.
Their shopping cart system is easy to use and allows you to modify and update your orders as well as track your shipments. They offer a "guide", who can answer any questions or suggest new products. They can send you emails to keep you informed about your shipment and can even text you to let you add, modify, or delete items from your cart.
Another great thing about this company is their happiness guarantee. If you're unhappy with their products for any reason, they will refund your money if you return them within 30 days of purchase.
It is easy to cancel your subscription. You can do this through the account settings section on their website. However, I recommend that you contact them first to make sure they aren't making any mistakes when deleting your account and removing recurring shipments.
It is important to me to get the best deals, so I support businesses that put their customers first. Grove is a great company to work with.
Their site is simple and intuitive. The customer service team is knowledgeable and helpful. If you find an item listed at a lower price elsewhere, they will price match!