Customers search online for your business to find out what others have said about it. Google is an important tool in online reputation management. Google reviews can improve your business' SEO, customer loyalty, as well as increase revenue.
Making it easy for customers and clients to leave reviews on your website is the best way to increase your Google rankings. You'll be surprised how many reviews your business can get if it is easy for them.
You can also request a review by visiting the business or talking with a customer over the telephone. This is a great option to gain more Google Reviews. The link can be sent directly from the phone.
A Review Request URL is another way to get more Google reviews. This makes it easy for customers to submit their review on your business page, and it allows them to easily write their own review.
To create a review request URL, visit your Google Business Profile and click on the settings tab. From there, you'll see the option to add a custom link or a shortcut URL.
A shortcut link makes it easier for your customers to submit their review on your business page, while a custom URL makes it even more likely that they will do so. These links should be available on your email, on your website and on social media channels.
It also saves you time from responding to Google reviews that do not need to be addressed. By using a customized review response email, you can show your customers that you value their feedback and take their comments seriously.
It is best to thank the reviewer for writing it. Let them know you appreciate their feedback and how it can be used to improve your services.
If you get a negative review it is important to respond quickly and not let it affect your business. For example, you may offer a coupon or other incentive for the person who wrote the review to come back and try your product again.
You can report negative reviews to your Google Business Profile by clicking on the three vertical dots at the top of the review, and then selecting "Report Review." Google will then review the review and decide whether to remove it.
ReviewInc's Google review software will make it easy for your business respond to reviews. This tool will allow your to manage and track all your Google reviews from one location, so you can focus on running your company.