Jira software can be used to organize your issues and tasks. It can easily be used by multiple individuals and can be personalized with permission schemes. You can create roadmaps with the software that will display what's required and what's lacking, when bugs have been fixed, and many other features. Jira's ability to create roadmaps is very useful for planning stories that span multiple sprints.
Free for 10 users
Jira project management software is popular for software developers. It also offers many other options for teams of all types. You can create custom workflows or time tracking systems for human resources professionals. You can track the performance in your team's teams by using operational performance metrics.
Jira's pricing structure is based on how many users are using it. The price of a license per user will decrease the more users you have. Users are considered individual named account holder. If the user ceases using the software, they'll be charged. Dormant accounts also attract a charge. Jira Service Desk, too, is charged per agent. These agents communicate with Jira users via Jira Software.
Multiple security features
Jira offers many security features to help protect your organization and your users. Jira prohibits users from logging in with privileged user account accounts. It is designed to prevent access to software's internal or external data via port forwarding, proxying, and other means. Jira is also possible in a virtualized environment to increase security. The ability to create stack traces of errors in Jira is another feature. These stack trace include information about Jira and the server on which Jira is installed. This information doesn't contain any personal information, such as passwords or usernames.
Jira Software provides advanced planning tools and roadmap tools that allow teams to track project dependencies. These tools help teams manage stakeholder relationships, feature requirements, and budgets. The platform can also be integrated with CI/CD tools, which facilitates transparency throughout software development. Jira Software also allows teams to safely roll out new features or updates.
Cost
Jira software's cost depends on the number and type of team members needed. The base package costs $7.5 per person per month. Prices increase with more users. Jira's premium plan is $14 per user per year and comes with one year of maintenance. Jira offers a 30-day free trial that lets you try the software.
Jira's licenses have a "commercial" designation, but there are also community and academic versions. Academic licenses are available to educational institutions and registered non-profit charities.
Integration with the service desk
Jira software integration with the service desk provides ITIL-based incident tracking and request management capabilities. It can help organizations streamline and improve their service delivery. This software makes it easy to track and manage request throughout their lifecycle. Its user-friendly interface facilitates collaboration among team members and allows them to track requests.
First, set up Jira and service desk integration. This will require setting up an API token which will allow both service to see the same data. The standard Jira username is used to generate API tokens. Next, you must place this user account in the Jira software service desk users group.